Tailwind Now Integrates with OwnerRez

We’re excited to announce a powerful new integration: Tailwind by Extenteam now works seamlessly with OwnerRez, the vacation rental industry’s elite property management platform. Property managers can now combine OwnerRez’s robust operational tools with Tailwind’s 24/7 guest messaging service - delivering effortless, around-the-clock guest communication that boosts satisfaction, saves time, and scales your business.

About OwnerRez

Experience the difference of “Elite.”
OwnerRez is internationally recognized as a leader in the vacation rental industry for channel management, CRM, PM, accounting, messaging, and websites. Integrate with all major vacation rental channels to seamlessly sync availability, rates, rules, and listing content. Get your own modern fast website, process payments directly, manage inquiries, communication, and guest checkout with e-sign renter agreements.

Visit the OwnerRez website →

What the Integration Means for You

Now, with Tailwind’s integration, OwnerRez users can deliver best-in-class guest support as a true extension of your team. Tailwind acts as your dedicated guest services team, available 24/7 via OwnerRez’s messaging platform, phone, text, and email.

Tailwind’s trained hospitality specialists handle:

• Coordinating with your on-ground team for immediate issue resolution

• Delivering accurate guest responses based on your unique property rules, amenities, and policies via Tailwind’s integrated Knowledge Center

• Supporting reservation-related inquiries and change requests

• Ensuring smooth communication before, during, and after the stay

You get faster guest responses, fewer last-minute calls, and more glowing reviews - while your in-house team focuses on growth.

Why This Matters

Tailwind allows OwnerRez users to:

• Scale operations without hiring additional staff

• Deliver timely, professional responses aligned with your brand experience

• Be consistently available with high-touch service across all communication channels

Whether you manage 5 properties or 500, this partnership brings elite guest support and streamlined operations together - as one integrated service.

How to Set It Up

Integration is quick and easy. Just follow OwnerRez’s support article on how to integrate with Tailwind →

Once connected, Tailwind begins handling your guest messaging inside OwnerRez, with no extra tools needed.

OwnerRez + Tailwind = A Complete Guest Experience Solution
Give your guests the VIP experience they expect - and your team the bandwidth they deserve.

Want to learn more? Connect with our sales team to get started with Tailwind today.